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The Balanced Score CardThe managerial function of controlling should not be confused with control in the literal, behavioral, or manipulative sense. “Control” does not imply that managers should attempt to control the personalities, values, attitudes, or emotions of employees.Instead, the control function of management concerns the manager’s role in ensuring that the goals and objectives of the organization are getting accomplished, and that the work activities of employees are consistent with and contribute to the accomplishment of organizational goals and objectives.One tool a manager has to exercise control is the Balanced Scorecard. In the article below (The Balanced Scorecard) as well as in other readings for this week, the balanced scorecard is explained.http://www.tutorialspoint.com/management_concepts/the_balanced_scorecard.htm Now, remember our bowling alley case from Week 6? In Week 7’s learning activity, (1) create a balanced scorecard for LCBA (including objectives, measures, and targets), (2) explain how it supports th

e control function of management, and (3) how it will help improve employee turnover at LCBA.Answer preview………The branch of Laurel City Bowling Alleys faces the problem of employee retention. Therefore, to solve the problem, the management must come up with a balanced score card as part of their strategic management. To design a proper balanced score card however, it is important that the sources of the problem are first highlighted. One of the reasons that leads to the increased employee turnover in the branch as compared to the rest is inadequate training resulting to poor job satisfaction. Another problem is lack of financial motivation because of lack of promotions. The employees are also unhappy about the scheduling that results to lack of a work life balance. The combination of issues leads to workers not completing a whole year in the branch of Laurel City Bowling Alleys. To solve the issue, a balanced score card that targets the important issues in different perspectives may help.. APA 1060 words
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