In this first discussion, you will consider a range of listening skills and how they

How many times have you either asked or been asked, “Are you listening?” While we might think we know what it means to be an effective listener, different skills are needed to suit different situations. In the human services field, listening is a multi-faceted task that must take into account the needs of the client and the situation being addressed. In this first discussion, you will consider a range of listening skills and how they may be used in a human services setting. Specifically, you will identify active listening skills used within interpersonal and group settings. Read Chapter 6 of The Interpersonal Communication Book; review the five human service career paths from provided by Films on Demand: Consider the stages and skills associated with effective listening and reflect on the essential responsibilities associated with one human service career path. Prepare a 300-word minimum reply that sufficiently addresses each of the items below. Don’t forget that it is critical to cite your sources of information, including the textbook, using APA formatting. In the field of human services, it’s not uncommon to work with clients who are encountering a range of challenges that arouse feelings of sadness, anger, and frustration. Would you know how to engage appropriately with a client under such conditions? In this second discussion, you will identify and reflect on various elements related to conveying effective messages to clients. Read Chapters 7 and Chapter 8 of The Interpersonal Communication Book and review the following five human service career paths from the video: Imagine that you are a human service professional working in a career path that is different from the one you selected in the first discussion forum and prepare a reply that sufficiently addresses each of the items below,. Don’t forget that it is critical to cite your sources of information, including the textbook, using APA formatting. DeVito, J. A. (2016). (14th ed.). Retrieved from https://content.ashford.edu Burrell, T. (2018). . , (3168), 34. Retrieved from https://www.newscientist.com/issues/ Laks

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hmi, R. (2017). . (1), 7. Retrieved from https://iupindia.in/default.asp Matsudaira, K. (2017). . , (1), 42–44. http://dx.doi.org/10.1145/3009834 Matsumoto, D., & Hwang, H. C. (2016). . In (pp. 77–101). Washington, DC: American Psychological Association. https://doi-org.proxy-library.ashford.edu/10.1037/14669-004 Halula, W. (Writer, Director, & Producer), & Halula, J. (Writer & Producer). (2011). [Video file]. Retrieved from https://secure.films.com/OnDemandEmbed.aspx?token=44026&aid=18596&plt=FOD&loid=0&w=560&h=315&fWidth=580&fHeight=365 Jennings, J. (Writer & Producer), & Vandiver, P. (Director). (2008). [Video file]. Retrieved from https://secure.films.com/OnDemandEmbed.aspx?token=41239&aid=18596&plt=FOD&loid=0&w=420&h=315&fWidth=440&fHeight=365 Quarry, P. & Ash, E. (Writers & Producers). (1998). [Video file]. Retrieved from https://secure.films.com/OnDemandEmbed.aspx token=49948&aid=18596&plt=FOD&loid=0&w=560&h=315&fWidth=580&fHeight=365 Rstafffordjr. (2012, April 26). [Video file]. Retrieved from [Video file]. (2001). Retrieved June 28, 2019, from https://digital.films.com/PortalPlaylists.aspx?wID=100753&xtid=49912 (http://www.basic-counseling-skills.com/) Changing Minds. (n.d.). . (n.d.). Retrieved from http://changingminds.org/explanations/gender/genderlect.htm . (2001). Retrieved from http://www.uky.edu/~drlane/capstone/interpersonal/construct.html National Organization for Human Services. (n.d.). . (n.d.). Retrieved from http://www.nationalhumanservices.org/ethical-standards-for-hs-professionals Bernstein, R. (2017, March 28). . Retrieved from https://online.pointpark.edu/business/cultural-differences-in-nonverbal-communication/ Changing Minds. (2002). . (n.d.). Retrieved from http://changingminds.org/explanations/theories/attachment.htm Changin Minds. (2002). . (n.d.). Retrieved from http://changingminds.org/explanations/theories/attribution_theory.htm Changing Minds. (2002). . (n.d.). Retrieved from http://changingminds.org/explanations/theories/communication_accomodation.htm [Measurement instrument] (n.d.). Retrieved from http://personality-testing.info/tests/OSRI/

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