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Discussion Board 1. In a highly controversial move, your favorite social network has just agreed to allow Walmart access to the postings, messages, and photos of its users. Walmart will also gain access to user names and email addresses—in violation of the network’s privacy policy. Walmart plans to mine this data to learn more about what its customers want and to develop targeted direct mailings and emails promoting those items. You are so strongly opposed to (or in favor of) this change in the privacy policy that you are motivated to send a message to the social network expressing your opinion. What do you say? 2. You are the sales manager of a software firm that provides BI software for reporting, query, and business data analysis via OLAP and data mining. Write a paragraph that your sales reps can use when calling on potential customers to help them understand the business benefits of BI. 3. You are the new operations manager of a large call center for a multinational retailer. The call center has been in operation for several years, but has failed to meet both the customers’ and senior management’s expectations. You were hired three months ago and challenged to “turn the situation around.” As you are sitting at your desk one day, you get a phone call from your boss asking that you lead a pilot project to implement the use of dashboards in the call center. The goal is to demonstrate the value of dashboards to help monitor and improve the operations in many of the firm’s business units. How do you respond to your boss’s request? Answer Preview………………Question 1. I am strongly opposed to the move

to allow Walmart to access my social media activities, which include postings, messages, and my photos without my consent or knowledge. The United States Constitutions provides the right to privacy for all Americans citizens. Therefore, I have the liberty to undertake my activities on social media sites without interference from other persons and organizations. Therefore, I believe the social media company has the mandate to protect the privacy of its users. It is imperative to understand that the social site contain users’ confidential information, which should be accessed by other individuals with their consent (Cross & Shimonski, 2014). At the same time, the site contained a privacy policy, which informed the users including me that our data will be protected. Thus, is both unethical and illegal to allow business entities, like Walmart to access timelines and inboxes to acquire information about us. I do not believe the move will have any significant impact on the users’ well-being. Instead, it will benefit the social media firm and Walmart. The outlook is driven by the view that the Walmart will have to pay the social site firm a certain amount of money to access the data it needs. On the other hand, Walmart will benefit by making more sales because their products will be developed based on the needs and expectations of the customers. Moreover, some of the users are unlikely to be Walmart’s customers. Accordingly, they are likely to feel irritated when they constantly receive emails and messages from the retail store informing them about their products……………APA 811 words
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