ASSIGNMENT 8 EN360 Technical Communication
Directions: Be sure to save an electronic copy of your answer before submitting it to Ashworth College for grading. Unless otherwise stated, answer in complete sentences, and be sure to use correct English, spelling and grammar. Sources must be cited in APA format. Your response should be four (4) double-spaced pages; refer to the Assignment Format page located on the Course Home page for specific format requirements.
Part A: Email/Text Problems
What are some of the problems that you have experienced when writing or receiving poorly, perhaps hastily, written emails/texts? Describe at least five (5) types of issues.
Part B: Writing a Process Description
Select a specialized process that you understand well and that has several distinct steps. Using the process description discussed in Chapter 19 of your textbook as a model, write a one page description of this process.
Part C: Difficult to Follow Instructions
Find a short set of instructions or some other technical document from work or the Internet that is hard to follow. Replicate or download those instructions at the top of a one-page analysis. Assume that you are the Associate Director of Communications for the company that produced this document and that you are doing a final review before the document is released. Using the Checklist for Instructions and Procedures on the following page (also found in Chapter 20 of your textbook), identify what, specifically, makes the document difficult to use, providing a specific refer
ence for each problem area.
Part D: Ted Talk Lecture Evaluation
Watch a 10-20 minute TED Talks lecture online (www.ted.com). There are 27 evaluation criteria on the Checklist for Oral Presentations below (also found in Chapter 24 of your textbook). Select 10 among them that you believe are most salient for this speaker. Identify strong areas and areas that could have been better. Provide an example for each. (These are skilled speakers, so youll probably be highlighting more strengths than weaknesses.)
Grading Rubric
Please refer to the rubric below for the grading criteria for this assignment.
preview of the answer
Clear communication in an organization is important as it ensures that the message that is being sent is well understood. It also allows for the execution of the instructions in the organization to be done in the shortest time possible.
Email Problems
Emails that are written poorly are seen to be a threat to the organization where they are seen to sabotage the careers of individuals and it is also a threat to the productivity in the organization. Employees should realize that it leads to a negative image of the company and makes the environment not conducive for work. The problems that are experienced with emails that are not clear include lack of understanding as to what the writer wanted to pass. There is also the creation of doubt as to what the meaning of the message is. The poor email might also lead to the creation of conflicts in the department where
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