Employee Satisfaction and Value Chain Management Topic: Employee Satisfaction and Value Chain ManagementYou will consider the human resource aspects and enablers of value chain management. It is widely accepted there is a distinct, measurable, and positive relationship between employee satisfaction and customer satisfaction. In value chain management, the goal of creating customer value for the organization includes customer delight (exceeding customer satisfaction) and profitability. Organizational leadership plays a key role in establishing programs, policies, and process that enable ongoing employee satisfaction.DirectionsAssume you are working in a role as a decision-making leader. You are tasked with the responsibility to create employee satisfaction programs and processes related to the following human resources enablers. Additionally, address how could you use these human resource enablers to improve employee satisfaction during times of change?People and CultureThe Three People Traits: Knowledge, Skills, and BeliefsPeople and TrustNo references are required for this Unit 6 Discussion, but if you do use source material, apply no more than one APA formatted reference and citation per paragraph and use APA in-text citation within the response and list the applied reference(s) at the end of the response using APA fo
rmatting.Compose a response of at least four paragraphs of 45 sentences per paragraph.Proofread your response, run spell check and grammar check, and proofread again. Answer Preview
Employee education and training program are essential for improving the knowledge and abilities of the workforce in ways that enhance productivity and improve organizational performance. These programs are part of the measures for increasing the level of satisfaction of the workers regarding the attainment of their personal and professional aspiration. In this context, a job satisfaction program for people and culture would focus on diversity management since the workforce is a composition of individuals from various ethnic, socio-economic, educational and cultural backgrounds. The primary purpose of this program is to highlight how the organizational culture is aligned with its mission and vision and the role of employees in promoting a culture that recognizes and accepts the differences in people. Meanwhile, the employee satisfaction program can be designed to provide resources that would enhance the skills, knowledge, and the beliefs of the workforce. A knowledge sharing initiative is one of the approaches that can be used to accomplish this part of the objectives of the program
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