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Assignment #4 – Business 100 LEADERSHIP & MANAGEMENT – LEADERSHIP
CONSULTANT ANALYSIS
DUE DATE
Week 9
Note: All scenarios in this assignment are fictional.
REAL BUSINESS
It can be difficult for a business to improve how it operates from inside the organization.
Sometimes, an outside perspective is needed. The large discount retail store you work
for wants to improve its in-store restaurant management team.
YOUR ROLE
Companies like Target and Walmart often work with outside consultants—people who
are not employees of the company but who are hired on a contract basis to help with a
specific project. As a Leadership Consultant, you’ve been hired by a large discount retail
company to help the company improve its leadership structure and approach to
management.
WHAT IS A LEADERSHIP CONSULTANT
A leadership consultant is a person called in to a company, be it a large corporation or a
small business, to evaluate how it operates and make recommendations for
improvement. Leadership consultants are typically hired when a business is struggling
and needs to make changes in order to remain profitable. Such consultants are often
highly educated in the field of business and have experience in managerial roles.
INSTRUCTIONS
STEP1 ORGANIZATIONL STRUCTURE
Take a look at the Organization Chart provided by the company.
? Based on your knowledge of hierarchies, would you say that this team has tall
structure or flat structure? Please explain your answer.
STEP 2: HUMAN RESOURCESThe company would like to improve the culture of its team and the quality of its work. Its
leadership has provided you with a Process Chart detailing how it currently applies
Human Resources best practices.
? What step of the

Human Resources Cycle is missing? Please explain why it is
important to include this part of the process.
Note: You should complete Step 3 after reading the material in Week 9.
STEP 3: LEADERSHIP STYLE
You have been asked to help improve the leadership style of the team leader in order to
meet the team’s performance goals. The team leader has given you a description of what
is most comfortable in terms of leading others.
? Identify this leader’s style of leadership, and list two benefits and two drawbacks to
that style as it relates to the performance of the team. Answer Preview…………….A tall hierarchy is a traditional way to organize management. There are many levels of employment, and a few employees at each level report up to a manager at the next level. For example, at Starbucks, baristas report to store managers, and store managers report to regional managers, and regional managers report to executives at headquarters. This works really well for Starbucks! Baristas are carefully and consistently trained and supervised so that you can count on the same cup of coffee at any store. Employees who want to advance can work hard and make their way up the chain to gain more management responsibilities. Business is efficient and quality is consistent. On the other hand, some businesses prefer a flat hierarchy. When Paul and Ari founded Zingerman’s Delicatessen, they wanted to make sure that every employee felt empowered to make decisions to improve the customer experience. In their service-oriented business, Paul and Ari’s employees get their jobs done in creative and collaborative ways. A flat hierarchy makes this possible…………..APA 1479 words
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